Team Leader 2 and Team Leader 3 are wasting time everyday handling Agent A and Admin 4 issues. Imagine the Team Leader is handling 10 cases per day. How much time has been wasted unnecessary.
Agent A is also frustrated often because process 2 to 3 to 4 to 3 to 2 usually got delayed for all kinds of reasons.
Our Solution is to allow admin 4 to use our Commission System to share the commission updates into a 3rd party website allowing Agent A to check status directly without the need of going through Team Leader 2 or Team Leader 3. Team Leader 2 and Team Leader 3 can now spend their valuable time on something more important. The Co-Agency System also allows company to track and generate performance report and expand on new opportunities according to report statistics.